Access log exportable, and shown to you
You Your own mailboxalways
Your colleague Their own mailbox, connected in their namealways
Your auditor Nine named documents, no account, no searchexpires in 6 days
A Panorithm operator One document, with a written reasonexpired 12 Sep
Anybody else Never, including usno path exists

Legal

Every read,
logged and shown to you

Your documents are stored in Johannesburg, never used to build anything for anybody else, and never used to train a model. Who can reach them widens outward from you, and every step outward is something you approve and can withdraw.

Who can reach your documents, widening outward

YouYour own mailbox, always
Your colleaguesEach connects their own. Nobody connects one for somebody else
An auditor or accountantYou approve it, and it expires. Named documents, no account, no search
Us, if you let usAsked for with a reason and a window. Every read shown to you

And nobody else, ever. Not another client, not a case study, not a training set. Your documents are stored in Johannesburg and are never used to build anything for anybody else, or to train a model.

Privacy

POPIA aligned

What we hold, why, where it sits, and how long. Your mail and documents are read to answer your questions and to run your agents, and for nothing else.

Where it is storedJohannesburg Used to train anythingNo, in either direction, and not configurable Shared with anybodyOnly people you approved, only the documents you approved, only until the link expires Getting it back or outOn request, in the formats it arrived in

Terms

What we are agreeing to do and what you are paying for. Agents are priced and built individually, seats are per person per month, and the diagnostic report is yours whether or not anything is built afterwards.

NoticeOne month, either side, no exit fee If an agent stops being worth itTurn it off. You are not billed to run something you switched off Who owns what we build for youThe configuration, vocabulary and rules that make it yours are yours

Data processing

for your own compliance file

The agreement your auditor or your own client will ask for. It names us as the processor, you as the responsible party, and sets out what happens if anything goes wrong, including how quickly you hear about it.

Who else touches it

A current list of every other company involved in running the service, what each one does, and where it sits. It changes when we change something, and you are told rather than having to check.

Confidentiality

Mutual, and it covers the obvious thing people forget: what we learn about how your business works while reading it. That does not become a case study, a template, or an example for somebody else without you saying so in writing.

The permissions behind all of this are on the security page, and anything that changes appears on the changelog.